Staying up to date with the latest technology can help to keep your business ahead of the curve and on top of your competitors. As 2019 slowly comes to a close, you may be wondering what to expect from tech trends in 2020. Here is a quick breakdown of what we expect to be amongst the top 6 trends to help you prepare.  


This could be bad news for certain jobs, but good news for productivity. Hyper-automation is taking centre stage. This essentially means that there will be a trend to automate absolutely everything in a business that it is possible to automate. 

Transparency and Traceability 

Over the next few years, the focus will shift to maximising the reduction of brand and reputational risk. This will be accomplished with the help of artificial intelligence specialists who will focus their attention on allowing for maximum transparency and traceability when it comes to potential cyber risks. 

AI Security 

According to experts, a sizeable portion of cyber attacks will leverage training data poisoning, AI model theft or adversarial samples by the time 2022 rolls around. Artificial intelligence can aid in boosting cyber security machine learning. In particular, it has proven to be extremely useful when it comes to detecting cyber threats. This is based on a machine’s ability to analyse data and identify a threat before it exploits a vulnerability in information systems.

Human Augmentation

Nowadays, businesses design for humans. However, over the course of the next few years, tech trends are anticipated to revolve around architecting humans themselves by adopting human augmentation technologies and methodologies. Human augmentation technologies are essentially devices that contribute to advanced sensory capabilities, such as glasses for viewing augmented visual content. 


As we all know, customer experience is the key to business success. Next year, organisations need to focus not only on providing their customers with the best possible experience, but also providing them with every experience possible. This includes from a web, mobile and conversational to an augmented reality perspective. 

Empowered Edge 

Come 2023, over half of enterprise-generated data will be created and processed outside the data centre or cloud. 

Here at WSI OMS, we are constantly hot on the heels of the latest tech trends. And, we are happy to help your business do the same. Contact us today to learn more about our digital marketing services.

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