2 ways to maximise the impact of your e-mail marketing

Posted by on Sep 23, 2020 in E-mail Marketing |

Email marketing can be so effective that it can generate a US$38 ROI for every one dollar spent. Not everyone manages to realise that kind of return, however. Failure to reap rewards like this from your email marketing is not a question of your content, nor is it a matter of the size and quality of your mailing list. If you are not maximising the potential of your email campaigns, it is probably because of a lack of focus or coherent strategy. While you may get some returns from just hitting ‘send’ and hoping for the best, the only way to get the most from your carefully thought out email content, is to take a managed and strategic approach to your mailing list. Here are two tips that can help you turn your email marketing into the ROI machine it is capable of being. Focus your emails by segmenting your contact list One of the most common mistakes in email marketing is assuming that you can get results by sending the same message to your entire mailing list at the same time. However, you cannot treat all members of your audience as if their needs are the same. To maximise the impact of your emails, it is better to carefully segment your contact database so that you send the right message to the right people. On the flipside of that, segmentation will also stop you sending the wrong messages to the wrong people. It may seem as if this is stating the obvious, but it is worth emphasising that sending the wrong message can damage your brand and your audience engagement. The only result you normally get from a misdirected email is an ‘unsubscribe.’ The segmentation of your contact list, therefore, becomes about more than just creating conversions in the short term. It is a matter of long-term audience engagement and nurturing trust. You should be very careful about how you segment your database, however. First make sure that the segments you create properly represent your company’s aims and the business sectors that it serves. Then be sure that you fit the right contacts into the right segments. That will take a bit of scrupulous data gathering and analysis before you drop all your audience members into the right segments. Sets goals, devise strategies and send emails tactically As with any tool in marketing – or any other field for that matter – emails should be used in a carefully planned way, in the service of specific goals, and as part of strategies devised to meet those goals. Before sending out an email, decide why you are doing so. Set a SMART (specific, measurable, attainable and timebound) goal for...

read more

The 6 best email marketing tools of 2020

Posted by on Sep 15, 2020 in E-mail Marketing |

Have you assessed your email marketing tactics recently? While it’s true that you can’t afford to neglect any aspect of your digital marketing strategy, email is one that appears to be particularly vital. Roughly 86% of B2B marketers rely on email marketing to reach new clients. That’s a huge number of companies that have recognised the power of email to reach carefully targeted audiences. If you have found that it is not quite as effective for you, it could be that you just need to spend some more time and energy on it, or it could be that your strategy needs a boost – a new tool to help you improve your approach. There is never any shortage of email marketing tools out there. In 2020, with months of lockdown keeping people more attached to their screens than ever, email marketers have really had a captive audience, and developers have been happy to introduce new tools – or perfect existing ones – to aid their efforts. Here are six of the best ones currently available. All of them can be used for free or upgraded to paid subscriptions for even better results. SendPulse SendPulse brings all your customer communications onto a single multi-channel platform: email campaigns, SMS marketing, transactional emails and chatbots. There are over 130 templates to choose from, as well as a drag-and-drop functionality and a feature that allows you to resend unopened mails with different subject lines. The easy-to-use platform enables simple, flexible management of all your email communications. Zoho Campaigns Small to medium-sized businesses will find this tool useful. The free plan gives you access to features such as reports, templates and A/B testing. If you are already using the Zoho CRM, then it would make sense to choose this as your main email marketing platform. The free plan is quite limited, but the paid option is very reasonably priced at only US$6 per month for up to 500 subscribers. HubSpot’s Free Email Marketing Tool HubSpot’s email marketing package is a very attractive offering, with plenty of features available on the free plan. The easy-to-use drag-and-drop email builder helps to create professional marketing mails aimed at growing your audience. For one-person start-ups and larger enterprises alike, this tool equips users to build really high-end emails that your audience will love. It has the ability to make newcomers look like seasoned professionals, with little effort. It is also quite fun to use and encourages you to stretch your creativity without needing any prior design knowledge. Moosend Moosend is another great tool for beginners in the world of email marketing. The free plan offers you a feature-packed mailing platform, although it does limit you to only 1,000...

read more

The importance of promotional emails in marketing

Posted by on Jul 27, 2020 in Articles |

Email marketing is an opportunity to form a virtual relationship with your existing and potential customers.  Promotional emails can take many forms, such as weekly newsletters, customer retention emails and sales promotion emails. Ultimately, the aim of promotional emails and the email marketing strategy is to convert email recipients to customers and create revenue.  But why are promotional emails important in marketing? 1. Email marketing is cost-effective Emails are an efficient, cost-effective inbound marketing tool. They generally have a high return on investment (ROI) and are a great digital marketing tool for small businesses as they are relatively inexpensive to start and maintain.  2. You can reach more mobile customers with email marketing Most everyone has a mobile phone today, and many consumers read their emails on smartphones or tablets.  This makes email marketing an effective way to reach customers anywhere in the world. 3. Email marketing can be automated Email marketing lends well to automation, and this improves the relevancy and timeliness of email marketing campaigns. A digital marketing agency can assist by identifying triggers and workflows that automatically send messages to customers when they take a certain action. 4. Email marketing content is easily personalised Personalisation is becoming important to customers, and they like content that feels more personal and tailored to their needs and preferences. Even something as simple as using a customer’s name in the subject line can result in higher clickthrough rates.   5. It is easy to make email marketing interactive Customers love interactive content such as videos, graphics, music, or other multimedia. Including interactive content in the body of an email keeps consumers engaged, with a greater likelihood of them clicking on a link to access your business website.  6. Email marketing results are easy to measure Email marketing analytics allows you to see which users opened an email, if they clicked on any links or took a desired action.  It also allows you to see how many people unsubscribed, allowing you to adjust your email marketing strategy.  WSI OMS is a digital marketing agency with specialist knowledge of the South African market. Contact us today for more information on growing the email marketing of your business. Please follow and like...

read more

Social media marketing tips for success in 2020

Posted by on Jun 26, 2020 in Social Media Marketing |

Many digital marketers love spending time developing social media marketing strategies because there is a lot of room for experimentation and creativity. But. Because social media marketing does not conform to loads of digital marketing rules, it can become overwhelming to achieve success in this medium. Here are a few key aspects that will help you achieve your goals in social media marketing in 2020 How to be successful in social media marketing in 2020: Focus on building your brand through organic engagement  Your brand can have incredible products, outstanding visuals and professional customer service, but without organic engagement, you won’t stand out on social media. If you want to win loyalty, you need to engage your audience instead of putting up a perfectly produced image.  Your brand needs to be sincere, approachable and even a little light-hearted at times. The idea of social media is to sell the experience that your brand can provide in an authentic way. By engaging with your audience, you’ll gain loyal followers who will be brand advocates.  Show up where your audience is  By knowing your audience, you will be able to speak to them in the right manner, wherever they are engaging on social media. Don’t waste time creating content for platforms that your audience will never engage with.  Instead, invest your time in choosing appropriate channels and participating in discussions with your audience on those channels. Social media should never be treated as a static platform that merely houses your product images, but as a living community that is continuously growing and evolving.  Align contests with your goals  Everybody loves a giveaway, but if you’re using contests on social media incorrectly, you won’t get the ROI your brand can achieve. Instead of placing the focus on the prizes that your audience can win, shift your attention to creating a way for contestants to engage with your brand.  If you successfully implement this approach to all your contests, you will be attracting an audience that wants to interact with your brand, not just those who want to win the prize and disappear into the digital void.  Use video content to update and refresh your social media  Brands can learn a few lessons from independent creators, including how to use video content to liven up social media feeds successfully. With a good creation strategy, your brand can consistently show up in social media feeds with fresh video content that is engaging, interesting and easy to digest.  The best of all is that video content can be short, informal and incredibly powerful in communicating relevant information in an instant. This format gives your brand a way to always remain at the forefront of trends...

read more

Essential Digital Marketing Trends During COVID-19

Posted by on Jun 24, 2020 in Digital Media Marketing |

Staying afloat during the global COVID-19 crises can be daunting for businesses. Still, with the ability to access the internet and a few key digital marketing trends, business owners can minimise the impact of COVID-19 and future-proof their operations.   Digital marketing trends: Tips on shifting your focus during COVID-19 Create opportunities to interact With a lot of people spending more time at home and the entire business world slowing down (if not stopping entirely for specific industries), your audience may have more time to consume your content, but only if it’s produced correctly. You need to shift your focus to creating content that enables your audience to interact with your business and the content itself.  Create opportunities for your audience to provide feedback through polls and quizzes, make your product posts shoppable, introduce video messages to your feeds and make use of AR/VR technology to stand out from the competition. Keep an eye on incoming engagement so you can reply in time to build your reputation among consumers. If you provide shoppable posts, give your customers a clear indication of what they can expect in terms of production and delivery timelines (before they hit the “checkout” button).  Use SEO smartly  The rapidly changing environment is creating a lot of change in SEO trends. Although this might be hard for brands that usually rank well, it is good news for brands that offer products and services which were typically reserved for smaller markets. No one could predict the upswing in searches for toilet paper and face masks a year ago, but good digital marketers can innovate and use SEO smartly to come out on top of the SERP.  The new favourite shopping destination: Social media  While addressing trends, we cannot forget about the uptake in online shopping. Due to the restriction of movement (and rules for gathering), businesses are offering services and products online. If you have a product-based business, or you can provide your services online, now is an excellent opportunity to sell on social media.  Investigate the different platforms and options for selling online, and engage your audience where they are hanging out on social media. It is vital to remember that good social media marketing means more than pushing your products onto a social media platform. You’ll need to understand how people search for and shop on social media. Addressing Google Ads  In 2019, Google announced improvements in bidding goals to help marketers reach to improve their performance. While these improvements helped to optimise ad bids and improve conversion, some industries are now seeing a decline in their pay per click results. It is essential to keep a close eye on your Google Ads performance and make strategic changes to...

read more