Maintain Positive Customer Engagement With Email Marketing

Posted by on Feb 18, 2020 in E-mail Marketing |

Email marketing is simple, costs very little and its results are easily tracked. It is a convenient way to inform your customers of new products and services or share current events in your business and industry. Keeping your customers engaged and interested can, however, be a challenge.  How to Keep Subscribers Engaged Hands up, if you have been tickled pink by a company and you, therefore, happily subscribed to their newsletter. However, fast-forward to a couple of months later, and your inbox is overflowing with newsletters you haven’t even opened, and your enthusiasm has waned considerably. As with all types of marketing, success is not guaranteed when it comes to email marketing. Spam traps, unsubscribes and ignored messages are just some of the stumbling blocks to the success of your campaign. So, how do you keep your subscribers hooked and interested with your email newsletter design? Here are a hand full of tips: Know Who the Message Is Aimed at All the platforms available for automating your email marketing include the necessary tools to keep your business GDPR compliant, to keep your records accurate and up to date and to filter or segment your database according to your subscribers’ interests and needs. Getting your email to the right contacts increases your conversions – and keeps your readers wanting more. Keep it Short and Sweet Ask anyone how they are, and ten-to-one they’ll reply “Busy!” Bear that in mind as you design your email and make it easy for your readers to scan the content so as to get your message across in minimal time. Cut unnecessary noise and focus on only one message you want your readers to remember. Share Your Personality Simple formats are the easiest to read. But that doesn’t mean that you need to be boring. Add some personality to your emails to reflect you, your company and your message with originality. Be Bossy  At each pause, make sure that it is crystal clear to your readers what your call to action is. Email Marketing Might Be a Great Customer Engagement Tool for Your Business  Visit our website to find out how we can help you with email marketing, content marketing, marketing automation and more. Please follow and like...

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Why Use Instagram to Market Your Business?

Posted by on Feb 13, 2020 in Instagram, Social Media Marketing |

Instagram is a social media marketing must-have, as it’s a great platform to visually present the services or products of your business. With a focus on images, including video, it allows your business to make connections and share posts across multiple social platforms. For instance, according to Instagram, more than 200 million users visit at least one business profile daily. Below, we discuss what else Instagram offers as well as how to set up your account. Instagram Is Mobile-First, With Shoppable Posts  The vast scope of Instagram is just the tip of the iceberg. Here is what else is offered: One of the more noticeable aspects of Instagram posts is the use of #hashtags – keywords that summarize what is being said in your post. This makes it easy for you to not only to be found, but also to be recognisable. Because it was created in 2010, Instagram is truly mobile-first. This means that you can be in the pocket of your prospects and customers – increasing your engagement with them through high-quality photos, local hashtags and even by uniting with other brands. Instagram recently launched Instagram Shoppable Posts that allows users to tag and shop products directly from organic Instagram posts. Simply add tags to the products in your photos with links that include the product description, price and the ability to “shop now”, which will lead the user to your online store. How to Set up Your Instagram for Business Account Follow these easy steps to set up your Instagram business account: Start by setting up a business Instagram account or converting a personal account to business. Decide on an appropriate social media marketing campaign, bearing the following in mind: Who you are marketing to? What stage of the customer journey are you targeting? Is it the awareness, engagement, conversion or the customer? Why you are marketing?  What are your goals?  How will you measure marketing success?  What is your timeframe? When you will be posting? (Keep in mind that a regular posting schedule is imperative.) Optimize your profile for the best results. Test and measure using Instagram Insights. We Offer Solutions for Your Social Media Marketing Strategy   For more information on our digital marketing, social media marketing and online reputation management solutions, contact us now. Please follow and like...

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Defining Your Website Design Is Time Well Spent

Posted by on Feb 6, 2020 in Website Design |

Giving definition to your website design will be one of the most important things you do.  Taking time to decide what your goals, deadlines, budget and expectations are, will contribute to the best responsive web design the experts can give you. Here are four guidelines for you to follow. Define What You Want to Say About Your Business For your website to accurately represent your brand, include in your brief the answers to these questions: Overview:  What does your company do? What are your offerings (products and/or services)? How long you have been around? How big or small is your business? Image:  What is your vision for the future of your brand? How would you like to be perceived in the marketplace? Others:  Describe your ideal customers. Who are your top three competitors? Define the Details of Your Website This is the meat of the brief. If you aren’t sure of the terminology, write it out or include a screenshot. These questions will help you to cover all the bases: General:  What prompted you to get a new website? What do and don’t you like about your existing website? What does your ideal website look like? What metrics will determine the success of the website? Practical:  What sections will your website require? What features and functions do you require (for example, a search box, blog, e-commerce, forms, Google maps, and so on)? Design:  Is the website going to be contemporary or traditional, serious or light-hearted, personal or professional? What colours, fonts, graphics and icons make up its style? Define Your Target Market  Who is your website meant for? Which age group, gender, location, language, role (such as the public, in-house teams, learners, professionals) are you targeting? What is the above-mentioned person using your website for? Define Your Budget and Timeline Your budget and timeline are important elements of the website design brief.  The Website Design Company That Can Help You  Are you interested in digital marketing methods and strategies to boost your status and help you generate new leads? We offer a range of internet marketing techniques, including responsive web design and local solutions that can be customized for your business. For more information, contact us today. Please follow and like...

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Web Design: How to Choose a Web Hosting Service

Posted by on Feb 3, 2020 in Website Design |

Once your web design is completed, you’ll need to focus on choosing a web hosting service to house your website. For your convenience, we’ve compiled a list of  four key aspects you’ll need to consider when choosing a web host. How to Choose a Web Hosting Service to House Your Web Design: There are plenty of web hosting services to choose from. Settling on the correct one extends beyond picking a host simply because they have the cheapest plans. Think about the kind of website you have designed and compare the different web hosting services based on these aspects: Security Will the host be able to protect your website against cyber-attacks and server crashes? Reputable web hosting services offer multiple layers of security to protect their clients against attacks from hackers and, therefore, this should be the first aspect you research. If your website is not secure, attackers can gain access to client information, spread malware to visitors and cause your website to crash. With the increased awareness of the potential risks of an unsecured website, many governing bodies require a certain degree of security from businesses relating to their websites. If your website causes a security breach, you may even be liable for a fine or penalty.  Client Service and Technical Support  Another important aspect to consider is the type and level of support the web host provides. You are not only looking for prompt service from the customer liaison team to get quick replies on your queries, but also a knowledgeable technical team to give you guidance when you are experiencing issues. Does the web host offer support on different channels such as email, chat and phone calls? Is the web host situated locally or will a time-zone difference delay communication? The questions to these answers will help you to determine which web host is right for you. Speed and Downtime A slow website can be the downfall of your business. So, you want a web host that allows multiple users to access your website simultaneously without delay. The bandwidth (or the amount of data uploaded or downloaded from a website) that a host provides may depend on the plan you choose from the specific web host. It is, therefore, important to pay close attention to the difference in bandwidth allowance for each plan on offer.  You also need to consider the amount of downtime for your web host. If the host has an uptime percentage over 95%, you should not experience many issues with the server for your website being down and your website being inaccessible. Flexibility Many web hosts offer flexible plans to accommodate growing websites. You’ll need to understand how far your web host...

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Instagram Checkout: What it Is and How to Use It

Posted by on Jan 23, 2020 in Instagram, Social Media Marketing |

Instagram’s introduction of its Checkout feature added a new tool that online retailers can use to monetise their hordes of followers on the popular social platform. If you’ve yet to put the feature to use, this blog is a gentle introduction to its range of benefits. Enables Consumers to Complete Purchases Without Leaving the App Checkout on Instagram enables consumers to complete purchases in the app, without having to be redirected to the seller’s website. This would promote Instagram from a social media platform to a centralised online marketplace where an unlimited number of brands can make sales quickly and easily – on the spot.  When a user taps to view a product that interests them, the “Checkout on Instagram” button comes up, and they can complete the transaction right there if they choose. Not only will payment take place within Instagram, but also after-sales services such as tracking of orders. First-time users will have to enter billing and delivery information, much as they would on any other shopping site. These details are then saved for later use, regardless of the number and variety of sellers they buy from. Lower Traffic to Your Site Is Offset By Quicker Conversions This may present both good and bad possibilities for you as an online business operator. On the one hand, it could mean a reduction in traffic going through to your website from Instagram. But, on the other hand, it would make for quicker conversions – and thus possibly even an increase in conversions over time. It cuts out all intermediate steps, meaning you get a more immediate sale.  According to Instagram’s stats, 60% of users discover new products on the platform, making it a very useful promotional method. It now goes one step further, because it not only promotes the product, it can close the sale too. The service is currently in closed beta testing, rolled out to a select few brands earmarked by Instagram. Once it rolls out of beta in general use, it is not certain what the cost of the service will be to retailers. But, it seems likely to be worth the expense. We’ll be sure to keep you posted.  Thinking of adding Instagram to your suite of social media marketing platforms? The platform’s new Checkout feature, which is still in beta, is one of many features that appeal to online marketers. Contact WSI OMS today to learn how you can put Instagram’s powerful marketing features to use. Please follow and like...

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