More than ever, people go online to find out information about products, services, information and reputation checks before committing to a purchase. Every business understands the importance of having a website that fulfills these needs, but don’t always get it right. You need to take a hard look at your website, to see if you’re getting the most out of it and think about fixing it if you are not. It could mean a simple fix, or perhaps a complete revamp, but before you decide what route to take, ask yourself these five questions:
1. What is wrong with my current website?
Ask your customers or friends who are far enough removed from your business to give you an honest opinion of your website and its functionality. Get reviews of your site and use analytics to determine which are your most viewed pages. Customers who spend a lot of time online, can give you insights into what your site may be missing or doing wrong.
2. What are the goals of the redesign?
Think carefully if your website need refreshing, or if you are looking to rebrand your whole company – there’s a big difference. Websites do go out of style, so a visuals upgrade could be all it takes to keep people visiting your site. Remember to set goals and time frames for a redesign.
3. What are some features I want to include this time round?
Do your research of other websites and see what you like in terms of look and feel, as well as what works for navigation. Not all the features you like may be suitable for your company’s product, or be what your customers are looking for. Check out your competitor’s websites and note which ones rank high for SEO and have high levels of engagement. Try not to copy outright – rather go beyond what other sites are doing.
4. Has my product or service offering changed?
If the nature of your product or service offering has changed since your first website launch, use the opportunity to update your site while revealing product changes. Customers will respond well to a revamp, as it shows you are staying relevant and keeping up with trends. Be sure to include social media icons.
5. How do I want the website to function?
Think of the specifics – do you want your website to be more content or information based, or is it about generating more leads? Do you want to drive sales, or bring customers to your physical location? Once you’ve determined this, the redesign can specifically focus on these areas.
There’s a lot to think about when going through a website revamp or overhaul, so make sure you’ve thought about everything before you commit to a big change. Don’t waste time and money by entering into something that won’t make a significant difference to your business.
If you are looking to rethink your website and would like some advice on current trends as well as use our experience into what works well, contact us. We have a range of digital marketing solutions to look at before any redesign takes place.

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