Social media marketing tips for success in 2020

Posted by on Jun 26, 2020 in Social Media Marketing |

Many digital marketers love spending time developing social media marketing strategies because there is a lot of room for experimentation and creativity. But. Because social media marketing does not conform to loads of digital marketing rules, it can become overwhelming to achieve success in this medium. Here are a few key aspects that will help you achieve your goals in social media marketing in 2020 How to be successful in social media marketing in 2020: Focus on building your brand through organic engagement  Your brand can have incredible products, outstanding visuals and professional customer service, but without organic engagement, you won’t stand out on social media. If you want to win loyalty, you need to engage your audience instead of putting up a perfectly produced image.  Your brand needs to be sincere, approachable and even a little light-hearted at times. The idea of social media is to sell the experience that your brand can provide in an authentic way. By engaging with your audience, you’ll gain loyal followers who will be brand advocates.  Show up where your audience is  By knowing your audience, you will be able to speak to them in the right manner, wherever they are engaging on social media. Don’t waste time creating content for platforms that your audience will never engage with.  Instead, invest your time in choosing appropriate channels and participating in discussions with your audience on those channels. Social media should never be treated as a static platform that merely houses your product images, but as a living community that is continuously growing and evolving.  Align contests with your goals  Everybody loves a giveaway, but if you’re using contests on social media incorrectly, you won’t get the ROI your brand can achieve. Instead of placing the focus on the prizes that your audience can win, shift your attention to creating a way for contestants to engage with your brand.  If you successfully implement this approach to all your contests, you will be attracting an audience that wants to interact with your brand, not just those who want to win the prize and disappear into the digital void.  Use video content to update and refresh your social media  Brands can learn a few lessons from independent creators, including how to use video content to liven up social media feeds successfully. With a good creation strategy, your brand can consistently show up in social media feeds with fresh video content that is engaging, interesting and easy to digest.  The best of all is that video content can be short, informal and incredibly powerful in communicating relevant information in an instant. This format gives your brand a way to always remain at the forefront of trends...

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Essential Digital Marketing Trends During COVID-19

Posted by on Jun 24, 2020 in Digital Media Marketing |

Staying afloat during the global COVID-19 crises can be daunting for businesses. Still, with the ability to access the internet and a few key digital marketing trends, business owners can minimise the impact of COVID-19 and future-proof their operations.   Digital marketing trends: Tips on shifting your focus during COVID-19 Create opportunities to interact With a lot of people spending more time at home and the entire business world slowing down (if not stopping entirely for specific industries), your audience may have more time to consume your content, but only if it’s produced correctly. You need to shift your focus to creating content that enables your audience to interact with your business and the content itself.  Create opportunities for your audience to provide feedback through polls and quizzes, make your product posts shoppable, introduce video messages to your feeds and make use of AR/VR technology to stand out from the competition. Keep an eye on incoming engagement so you can reply in time to build your reputation among consumers. If you provide shoppable posts, give your customers a clear indication of what they can expect in terms of production and delivery timelines (before they hit the “checkout” button).  Use SEO smartly  The rapidly changing environment is creating a lot of change in SEO trends. Although this might be hard for brands that usually rank well, it is good news for brands that offer products and services which were typically reserved for smaller markets. No one could predict the upswing in searches for toilet paper and face masks a year ago, but good digital marketers can innovate and use SEO smartly to come out on top of the SERP.  The new favourite shopping destination: Social media  While addressing trends, we cannot forget about the uptake in online shopping. Due to the restriction of movement (and rules for gathering), businesses are offering services and products online. If you have a product-based business, or you can provide your services online, now is an excellent opportunity to sell on social media.  Investigate the different platforms and options for selling online, and engage your audience where they are hanging out on social media. It is vital to remember that good social media marketing means more than pushing your products onto a social media platform. You’ll need to understand how people search for and shop on social media. Addressing Google Ads  In 2019, Google announced improvements in bidding goals to help marketers reach to improve their performance. While these improvements helped to optimise ad bids and improve conversion, some industries are now seeing a decline in their pay per click results. It is essential to keep a close eye on your Google Ads performance and make strategic changes to...

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Why you need a website if you have an offline marketing campaign

Posted by on Jun 23, 2020 in Website Design |

You have spent a lot of money on in-store advertising, brochures, flyers, and other forms of promotion. You probably thought that your marketing was 100% sorted before the global COVID-19 pandemic made its presence known. Even if your business has reopened, there will still be a need for social distancing, meaning that fewer people are likely to visit your store in-person. As a result, your offline campaign will not generate the results that you had hoped for.  How can you remedy this? The answer lies in creating a website with a web design that is both functional and attractive. Below, we highlight the main reasons why a website is still an essential marketing tool, even if your offline marketing strategy is up to scratch.  A website adds credibility to your brand If a potential customer wants to learn more about your business after seeing one of your flyers or brochures, the first place that they will go is online. Not having a digital presence can be a black mark against you and can make your business seem behind the times and unprofessional. However, having a great website mirroring your offline campaign message can be the push needed to encourage the potential customer to take action and convert, visit your store, or get in touch.  A website boosts customer support  If your customer has any questions about your business, campaign, or offering in general, they will head over to your website to access your contact details. However, if you have decided to implement a simple chatbot in your web design, they might get their answers that way instead.  A website increases sales  You will need to embrace the world of e-commerce for this to be the case. The beauty of e-commerce and online sales is that customers are not restricted to business hours should they wish to make a purchase. The process of buying and selling will be easier for the customer and for you.  Are you looking for a digital marketing agency that can assist you with web design to support your offline marketing campaigns? Choose WSI OMS. Along with expert web design for businesses big and small, we also specialise in SEO, content marketing, PPC, and social media marketing. Contact us today to learn more.  Please follow and like...

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The Effect of the COVID-19 Pandemic on SEO Trends

Posted by on Jun 19, 2020 in SEO |

The global reach of the COVID-19 pandemic is making an impact on every aspect of the digital marketing world, and SEO trends are not exempt from the changes brought on by COVID-19. Digital marketers have seen a shift in SEO trends. These are some of the current SEO trends that could influence digital marketing until the COVID-19 pandemic dies down. SEO Trends during the COVID-19 pandemic Trends on the rise  – Online shopping: Instead of heading out to physical retail stores, consumers are now more likely to use online shopping to purchase goods and services. Click and collect options, delivery of shopping and purchase of digital vouchers to support small businesses are all included in the online shopping trend. This trend is rising as the pandemic becomes worse all across the globe and might positively influence the future of commerce, as many people are shopping online for the first time. If the experience is positive, customers may return to online shopping even when the pandemic has runs its course. – Essential products and services  Searches for essential products and services are rising daily, and consumers are searching for items that used to be reserved for smaller, niche markets. Personal protective equipment such as face masks and gloves and hand sanitizers are becoming more popular as consumers try to keep themselves safe from infection. Local searches are becoming increasingly important because many governments are restricting travel, and people are starting to self-isolate, consumers will be looking for convenient, local options to solve their needs for products and services. – Health, hygiene and wellness information With the rising awareness of the existence and dangers of COVID-19, consumers are searching for products, services and information to keep themselves safe from the pandemic. Rising search trends include the symptoms of COVID-19, how to prevent infection, methods of sanitising your home, and reports on the global and local infection and death rates. – Recipes, food trends and nutrition Due to restaurants and fast-food outlets being closed during the pandemic and stricter rules for movement being put in place, people are preparing food at home more often. Searches for recipes, meal ideas, nutritional information and tips on how to meal-prep and make ingredients last longer have been on the rise. Spending more time at home and having limited options for shopping for food items has necessitated a more creative approach to preparing meals, and online sources that supply this kind of information is seeing an increase in website traffic. – News Most news outlets and news media companies are seeing a lot more traffic during the pandemic, but the increase in search traffic isn’t limited only to traditional news publishers. Independent creators are providing information...

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How to Adjust Email Marketing During COVID-19

Posted by on Jun 15, 2020 in E-mail Marketing |

During the COVID-19 pandemic, businesses across the globe are shifting gears when it comes to email marketing, using this platform to communicate a variety of important messages. If you are unsure of the kind of information you should include in your email marketing efforts, take a look at our guide. Useful information to share in your email marketing during the COVID-19 pandemic: Taking your business online If your business can provide products or services during the pandemic without compromising the safety of your clients or overstepping regulations, you need to communicate this to your clients. Be sure to comply with any local regulations and only provide products and services that have been approved by your local government. You will need to inform your clients of your safety measures and communicate clearly what you can deliver and how you can continue with your operations.  New communication methods and channels  Due to the nature of the situation during COVID-19, your business might be expanding to include new communication channels. If you are engaging via webinars, podcasts or new social media channels, you should let your clients know so they can get access to your content and offers on all their preferred channels.  Stand-out communications If you’re looking to make an impact, it will benefit your business to get creative with your branding or messaging during COVID-19. You can follow the example of popular companies such as McDonald’s, Burger King and Coca-Cola and adapt the visuals that will accompany your email communication to encourage social-distancing, self-isolation and staying home. Find ways to modify your branding to communicate your support for these health and safety measures. It will help you to stand out from your competition if they are sending generic communications. Communicate special offers or discounts for essential workers If your business can provide special offers, discounted prices or anything that will make life easier for essential workers, be sure to include this in your email marketing. You can include shareable images with your information in your emails and ask your audience to share it on social media so it can reach a broader audience. Even if your business only allows essential workers to skip to the front of the line, you need to share this information with your audience. Your audience members may know essential workers who deserve some special treatment and share your offers or special allowances with those essential workers.  Create special offers to encourage appropriate behaviour  If you have products or services that will make it easier for your clients to self-isolate, keep their distance and adopt better hygiene practices, create special offers around those products and services. This could include discounts on home-deliveries, special prices for protective...

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