Email Marketing: All You Need to Know About Interactive Email and Email Automation

Posted by on Mar 10, 2020 in E-mail Marketing |

If you’re looking for ways to improve your email marketing, you can’t go wrong with interactive email and email automation. These are highly effective ways to reach your audience with targeted content that can establish your authority in your industry and drive increased sales for your business.  Interactive Email Explained  An interactive email allows your reader to perform an action that activates or sets off an event in the said email. Using interactive email in email marketing is a very effective tool as it keeps the user intrigued and in the inbox for longer periods of time as they perform the required actions.  Email Automation Explained Email automation allows for an email to be automatically sent when a specific trigger or action has been met. For example, when a user subscribes to your webpage an automated email welcoming them and helping them to get started might be sent. Now that we understand what interactive email and email automation are, we can look at what steps need to be taken to ensure a successful email campaign.  Step 1 – Determine Your Goals  It would be in your best interest to understand your goals and know exactly what you would like to achieve through your email campaign, as this will ultimately determine who needs to be targeted, what type of email is to be sent and what marketing automation content is required. Step 2 – Two Ways to Build Your Email List Your email list can be built in one of two ways, depending on whether you want to target existing users or whether you want to obtain email addresses that you might not already have. Here is how to go about it: Existing Customers If it is existing customers you plan on getting in touch with, you can simply import a list of your known contacts’ email addresses into your chosen email marketing tool. New Customers  On the other hand, if it is new customers you plan on acquiring, then this will be done by manually building a new list from scratch. Step 3 – Determine Which Type of Email Campaign You’ll Need Should you be sending out a newsletter, a marketing offer, an event invitation or simply just an announcement? Ultimately, what you decide on here will be influenced by the goals you decided on in step 1. Step 4 – Craft Your Email Campaign  Now that your goals are decided on and you have built a list of email addresses and selected the type of campaign you would like to send out, you can begin to build your email. In short, it should be easy to read, have engaging images and visual content, be personalized and be relevant...

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How to Make Your Email Marketing “Unsubscribe-Proof”

Posted by on Mar 3, 2020 in E-mail Marketing |

Still getting unsubscribe requests after meticulously crafting your email marketing content and making your communications as user-friendly as possible? It happens to the best email marketers in the business. Some people just don’t like engaging with brands via email.  Don’t let this fact get you down, rather identify the reasons for unsubscribes and work on keeping those numbers as low as possible. Here are four tips on how you can do that:  Keep Subject Lines Simple and Free from Spam-Related Terms Overuse of caps, emojis, exclamation points and keywords such as “free”, ”give away”, “sex”, “deposit”, and the like, can identify your email as spam and move it to your junk folder or cause your reader to hit the unsubscribe button. Think Your Message Through and Write Short and Sweet Content Your content should have a clear and concise purpose, which starts with the subject line, is carried through in the following paragraph and continues to be elaborated on throughout the email body. Finally, your message or point should be brought to a strong conclusion in your CTA. Give Them What They Came For Your reader opens the email, intrigued by what is offered and clicks on the CTA link in the hopes of finding that something amazing – which was promised to them. At this point, if they are unhappy with what they find, they will hit the unsubscribe button without a doubt. Your subscriber needs you to deliver on what you promised – each and every time! Don’t Overemphasise Your Unsubscribe Option Legally, an unsubscribe option is required in your content marketing, but this can be done in less obvious ways. You don’t want to make unsubscribing too easy. Try writing it in a smaller text next to other options such as “please provide feedback” and don’t allow too much white space around it. Email marketing can be a highly effective method of communicating with your audience, as long as your strategy is sound and your content is useful to your readers. Minimise the unsubscribe rates by using our email marketing guide to get the most out of your content marketing.  Need help with your email marketing? Then contact WSI OMS today. Please follow and like...

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4 Steps to Keep Email Marketing Customers Interested

Posted by on Feb 28, 2020 in E-mail Marketing |

Email marketing is used to maintain regular contact with customers, remind them of your business and share more about the products and services you offer. The aim is to foster positive engagement with your brand and keep customers interested and subscribed. Identifying the reasons for people unsubscribing from your email marketing list is key. Here are four tips on what to do to keep them interested: 1. Keep Subject Lines Simple  Overuse of caps, emojis, exclamation points and keywords such as “free”, ”give away”, “sex”, “deposit”, and the like, can identify your email as spam and move it to your junk folder. It may even cause your reader to hit the unsubscribe button. 2. Write Clear and Concise Content Your content should have a clear and concise purpose, which starts with the subject line, is carried through in the following paragraph and continues to be elaborated on throughout the email body. Finally, your message or point should be brought to a strong conclusion in your CTA. 3. Give Customers What They Expect Your reader opens the email, intrigued by what is offered and clicks on the CTA link in the hopes of finding that something amazing, which was promised to them. At this point, if they are unhappy with what they find, they will hit the unsubscribe button without a doubt. Your subscriber needs you to deliver on what you promised – each and every time! 4. Make the Unsubscribe Option Inconspicuous  Legally an unsubscribe option is required in your content marketing, but this can be done in less obvious ways. You don’t want to make unsubscribing too easy. Try writing it in a smaller font next to other options such as “please provide feedback”. Another tip is to not allow too much white space around it. Email Marketing Automation Can Pinpoint the Best Times to Reach out to Customers  To discover how you can promote your business by using email marketing, marketing automation and great content marketing, contact us immediately. Please follow and like...

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Maintain Positive Customer Engagement With Email Marketing

Posted by on Feb 18, 2020 in E-mail Marketing |

Email marketing is simple, costs very little and its results are easily tracked. It is a convenient way to inform your customers of new products and services or share current events in your business and industry. Keeping your customers engaged and interested can, however, be a challenge.  How to Keep Subscribers Engaged Hands up, if you have been tickled pink by a company and you, therefore, happily subscribed to their newsletter. However, fast-forward to a couple of months later, and your inbox is overflowing with newsletters you haven’t even opened, and your enthusiasm has waned considerably. As with all types of marketing, success is not guaranteed when it comes to email marketing. Spam traps, unsubscribes and ignored messages are just some of the stumbling blocks to the success of your campaign. So, how do you keep your subscribers hooked and interested with your email newsletter design? Here are a hand full of tips: Know Who the Message Is Aimed at All the platforms available for automating your email marketing include the necessary tools to keep your business GDPR compliant, to keep your records accurate and up to date and to filter or segment your database according to your subscribers’ interests and needs. Getting your email to the right contacts increases your conversions – and keeps your readers wanting more. Keep it Short and Sweet Ask anyone how they are, and ten-to-one they’ll reply “Busy!” Bear that in mind as you design your email and make it easy for your readers to scan the content so as to get your message across in minimal time. Cut unnecessary noise and focus on only one message you want your readers to remember. Share Your Personality Simple formats are the easiest to read. But that doesn’t mean that you need to be boring. Add some personality to your emails to reflect you, your company and your message with originality. Be Bossy  At each pause, make sure that it is crystal clear to your readers what your call to action is. Email Marketing Might Be a Great Customer Engagement Tool for Your Business  Visit our website to find out how we can help you with email marketing, content marketing, marketing automation and more. Please follow and like...

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Triggered Emails: What They Are and Why You Need Them

Posted by on Jan 10, 2020 in E-mail Marketing |

Email has been around for a long time. And, despite the rise of instant messaging apps, social media platforms and enterprise collaboration tools like Slack (which incidentally positions itself as ‘the alternative to email’), email is not going away any time soon. Part of the reason is that it is such an effective marketing tool. If you are looking to up your email marketing game, triggered emails are the way to go. Triggered emails deliver content and messaging that’s relevant to the stage a customer is in their journey with your brand. They target leads at specific points in the sales funnel to nurture and gently guide them towards conversion. Types of Triggered Emails  Triggered emails may include welcome emails that are sent when someone new signs up to your mailing list, as well as cart abandonment emails, to remind potential customers that they have yet to complete an order. You will need to create these emails and organise them by pre-set triggers. This email marketing automation takes the pressure off you, all the while ensuring that your customers remain engaged and interested in your business and its offerings.  Why Triggered Emails Must Anchor Your Email Marketing Campaigns  Triggered emails work to your advantage because they are designed to push a potential customer ever closer to making a purchase. They are considered to be an important part of both email marketing and content marketing, and have been proven to boost sales. According to statistics released by Bouncex, marketing software manufacturer, batch-and-blast emails generate only about $0,04 in revenue per send for the average e-commerce retailer, whereas behaviourally triggered emails generate $0,95 in revenue per send. That is quite a substantial difference. It signifies just how essential triggered emails can be to any company marketing strategy.  Here at WSI OMS, we are determined to help brands realise the untapped power of triggered emails. Powered with marketing automation, triggered emails do the heavy lifting in the backend, leaving you time to work on the other areas of your business. Contact us today to get more information on how to maximise the benefits of triggered emails. Please follow and like...

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