Social media, in the past few years, has unlocked a lot of doors in the world of digital marketing. The regular business owner has gone from honing their company’s and personal online reputation to engaging with leaders and members of their industry. These have all become a very important part of keeping one’s company relevant in the online world. But keeping your online reputation well-managed and professionally engaging and providing fun and exciting information is not enough for your audience anymore. Generalising or putting your customers in a ‘one size fits all’ box just won’t cut it anymore, you need to engage with fans and followers on a one-on-one level. There are a number of ways to show your appreciation to your customers online and to be convincing at it.
Here’s WSI’s latest infographic on social relationship management – and how you can show your customers you love them:
For focused social media marketing that is tailor-made for you and your business, contact WSI OMS today.