Tips for Setting Up a High-Functioning E-Commerce Platform

Posted by on Sep 12, 2019 in Ecommerce |

So you’ve finally set up your business, you have your stock ready to roll, you know your product from back to front and you may even have a great website getting plenty of traffic. Now you’re ready to take that big next step – setting up an e-commerce platform so you can finally see the fruits of your marketing efforts and start shifting that stock. It’s quite an easy process, provided you follow a few simple guidelines. Here are the main tips you should bear in mind before you invite customers to fill their shopping carts: • Keep It Simple This is one we tell everybody, all the time, in connection with all aspects of online business. Customers want simplicity and ease of use. Whatever platform you’re using to develop your e-commerce site, always make sure your focus is on the simplest possible accessibility and usability. That means simple processes, which include clear navigation and easy-to-follow prompts. • Be Upfront About Costs Imagine being a customer and placing your order for an item you’ve just found and which is exactly what you wanted, at an unexpectedly reasonable price. You follow the checkout process all the way to the end, only to find that the shipping is going to multiply the purchase total by three. What would you do?  Never allow hidden costs at any point of your customer interface. Be upfront about additional fees from the get-go. It’s advisable to state shipping costs on the product page, so the customer knows exactly what they’re spending before they click the check-out button. • Fuel Demand Through Scarcity CLEARANCE SALE! ONE-TIME-ONLY OFFER! ONLY ONE LEFT IN STOCK! Don’t underestimate the power of phrases like this. They draw attention to specific products and create a sense of urgency in the client to complete the transaction. The perception of scarcity can turn a casual browser into an instant buyer. • Provide Wide-Ranging, Specific Filters You must enable your customers to browse for exactly what they want. They are not going to browse through thousands of items to find what they’re after; they’ll simply look elsewhere. Create dropdown filters with categories and subcategories that will allow customers to narrow down their search in seconds. This can make or break numerous sales. • Make Good Use of Testimonials and Social Media Potential buyers who are uncertain of a purchase will always find good testimonials useful. They read reviews at the tipping point of their shopping experience. It’s that moment when they could just walk away or pull out their credit cards. Provide space for reviews and encourage customers who have already bought certain items to write testimonials. You should also encourage links to social media,...

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How to Use Facebook Ads For E-Commerce Marketing

Posted by on Jul 13, 2019 in Ecommerce |

If you are selling products online, then Facebook ads should be a part of your marketing arsenal. The way that Facebook allows you to market based on demographics, interests and virtually any other criteria, combined with the low cost of marketing, makes this a must-have for people selling online. What most people get wrong when creating Facebook ads for their e-commerce sites is that they do their marketing based on their product instead of their potential customer. When targeting people on Facebook, you need to think about the following: What problem is the product solving? Who will the end user of the product be? Why do they have this problem? Strategies to Consider: Once you have carefully considered how your product can solve a potential customer’s problem and drafted your ads, you can move onto Facebook ad strategies, here you can learn what is social media marketing and how to work it on facebook, by our friends at Salesforce. Dynamic Product Ads One way to increase your sales with Facebook ads is by using Dynamic Product Ads. In the same way that Amazon remarkets to you based on your activity on their website, Dynamic Product Ads also let you remarket to people who have visited your site. Multi Product Ads Another tactic that works well for online retailers is Facebook’s Multi Product Ads, which lets you show multiple products in a single advertisement. The more relevant products a Facebook user sees, the greater your chances of a sale are. Install a Conversion Tracking Pixel  The last tip is to install a conversion tracking pixel on your checkout page. This enables Facebook to track who is visiting your site, what they are doing or buying on your site, and generate lookalike audiences for future Facebook ad campaigns. These are only some of the fascinating ways that Facebook ads can be used for e-commerce marketing. For help with your digital marketing strategy, contact WSI OMS today. Please follow and like...

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Improve Your Digital Marketing Strategy with These e-Commerce Statistics

Posted by on Apr 17, 2019 in Ecommerce |

It is estimated that there are 18.43 million eCommerce users in South Africa, but what are these people’s online behaviours, expectations, and preferences? How can you tailor your e-commerce digital marketing, content marketing, social media marketing, and website design strategies to meet their unique needs and wants? We hope that the following statistics can help with that… Page Loading Speed  Studies have found that slower page loading speeds, even those delayed by a mere second, can result in 7% fewer conversions. Reduce loading speeds (you should be aiming for a maximum loading time of three seconds) by paying close attention to the file size of the images you use in your website design. Less isn’t More  It would seem that the number of landing pages you have on your website has a dramatic impact on the number of conversions you generate. Research has shown that companies with more than 40 landing pages saw 12 times more leads than companies with five or less. Mobile Matters  When it comes to e-commerce, it is all about mobile marketing and ensuring that your website is 100% mobile-friendly. This year, mobile e-commerce sales are expected to make up more than 63.5% of all e-commerce sales. Streamline Your Checkout Process  A complicated, long-winded checkout process results in the loss of copious amounts of business. For example, 35% of transactions are lost when websites require shoppers to create accounts before making a payment. Retargeting is Wise  Worried that spending money on retargeting isn’t worth it? Relax. Our sources say that three out of four users notice retargeting ads and that people are 70% zamore likely to convert when retargeted with display ads. Need help with improving your digital marketing efforts and optimising your e-commerce website? WSI OMS is here to lend a hand. As leading specialists in content marketing, mobile marketing, social media marketing, website design, and website development, you can count on us to boost your online visibility and reputation in a flash. Contact us today to learn more. Please follow and like...

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Use Twitter And Instagram As Search Engines To Boost Your Social Media Strategy

Posted by on Mar 20, 2019 in Ecommerce, Instagram, Social Media Marketing, Twitter |

Let’s face it, Twitter and Instagram provide users with a lot of data and easy access to reach people. You can go on Twitter right now, type in any search phrase, any business or any company that you want to work with and find them. If you are a creator or an influencer that wants to work with Under Armour, for example, you can put these keywords in the search box on Twitter, click ‘People’, and see anyone who as “@Underarmour” in their bio. The same thing applies to Instagram. You can also run searches for hashtags to find people who are speaking about specific topics. If you are an SEO expert, you can type in #SEOhelp and see anyone who is talking about this particular topic, swoop in, and offer to help them out. That is the power of using Twitter and Instagram for search. Make Your Content Travel Further On Social Media Sites Going forward, make sure that as you are building content on these platforms, that you are also using these platforms as search engines. Creating content takes a lot of time. Not only do you have to research what you want to write about, but you have to draft content, proof it, upload it and distribute it. Make it travel even further by finding your tribe on Twitter and Instagram. WSI OMS specialises in social media marketing and digital marketing. Contact us if you want to make more money on social media. Please follow and like...

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The Value of Social Media in Your E-Commerce Strategy

Posted by on Nov 7, 2018 in Ecommerce |

When it comes to digital marketing for e-commerce platforms, many people are focused on retargeting and a mix of inbound and outbound marketing efforts. Social media usually does not top the list of things that marketers should focus on, but a new infographic by Prima Software shows how valuable social media can be when used to market e-commerce websites. Here are some of the most interesting statistics from their research: 26% of consumers are likely to use Facebook to discover and buy new items online. With over 2 billion monthly active users, that is a huge target audience for you to tap into. 95% of online adults aged 18 to 34 are most likely to follow a brand via social networking. 75% of customers say they use social media as part of the buying process. In 2017, online retail sales were up 12,1%, on average year on year, and amounted to approximately 149 billion pounds. 55% of people make a purchase after social media discovery. If you have an e-commerce website but are not yet using social media marketing to engage with your target and drive sales, then you are missing on a huge market. Be sure to build brand awareness, reply to customer queries, create quirky videos, show merchandise pictures and drive engagement on these platforms. Need help with your digital marketing campaign? Then contact WSI OMS today. Please follow and like...

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Black Friday and E-commerce – A Match Made in Heaven

Posted by on Oct 1, 2018 in Ecommerce |

Black Friday is the biggest shopping holiday of the year. We look at why it is best suited for e-commerce and at its impact on e-commerce marketing. Traffic Boost on E-commerce Websites Popular e-commerce websites see a significant increase in traffic to their websites during the week leading up to this day. This can be further increased by creating content marketing specifically aimed at Black Friday deals, including promotions and emails related to sales. It is important that websites prepare a good digital marketing strategy for e-commerce marketing in preparation for the traffic leading up to this day. This will ensure that their websites are equipped to handle the increase in visitors. Expansion of Target Market Research has shown that over 50% of shoppers prefer to shop online on Black Friday. Buyers are likely to visit websites for the sole purpose of making quick purchases rather than spend a day at shopping malls. Black Friday marketing can, therefore, target existing users as well as bring new users to e-commerce websites. The increase in sales satisfaction on this day can bring in loyal customers that will visit the website for the rest of the year. Use of Social Media Social media is the best way to take advantage of marketing on Black Friday. Hashtags and link building strategies are put into place during the sale. This leads to an effective promotion of goods and services offered on websites. Not only can this boost sales and visitors to websites, but it will also help users to gain a more personal experience via their own social media accounts. Need help with your Black Friday e-commerce marketing and website design? Then contact WSI OMS today. Please follow and like...

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