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Expert Community Management Advice to Boost Engagement

Posted by on May 25, 2017 in Community Management | 0 comments

Managing a social community is about so much more than simply responding to comments and questions in a timeous manner. Community management is about encouraging engagement, nurturing relationships and building a positive online reputation that extends far past the social media world. If boosting engagement is what you’re hoping to achieve, here are some helpful guidelines to follow going forward.  Make it Tangible Now’s the time to start getting cre

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How to connect with your customers on a deeper level

Posted by on May 19, 2016 in Community Management, Online Marketing | 0 comments

It’s great to have a huge database of existing customers and a long list of potential ones, but over time, it’s the small core of loyal and consistent customers that you depend on. If these types of people have been with you a while, you are clearly doing something right, but you can work on deepening these relationships, to increase the size of your core group. To connect with your customers, you need to learn about them, share your knowledge with them, listen

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Why your business needs community management services

Posted by on May 9, 2016 in Community Management, Social Media Marketing | 0 comments

Thinking of hiring a community management service to manage your online engagements? Here are some of the top benefits of outsourcing this service: They stay up to date with the latest best practices and developments  When you hire a social media manager, this person will likely be working in a silo with little input from other people in the digital and social spheres. A digital marketing company that specialises in community management services, however, is more l

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Setting up a successful online community

Posted by on Feb 3, 2016 in Community Management, Social Media Optimization | 0 comments

Establishing your own online community is a great way to start conversations with like-minded people or people who wish to come together to share information, comment on discussions, give advice or collaborate on projects. Having common ground is a great way to promote yourself or your services, to others who want to hear what you have to say. Communities can take all forms – from LinkedIn groups to Facebook groups, there’s an online community covering just abou

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Social Media Marketing Mysteries Explained

Posted by on Oct 29, 2015 in Community Management, Social Media Marketing, Website Optimization | 0 comments

With so much out there, social media marketing can seem like a very complicated thing to manage. As always, it starts with a solid strategy and getting the basics right. There are a lot of common issues that social marketers face, so here are some of these explained. Having a presence on every social network This is not necessary – you need to be where your customers are. Different social networking platforms appeal to different people, as well as various industri

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Three reasons to hire professional social media managers

Posted by on Jan 15, 2015 in Community Management, Social Media Marketing | 0 comments

While social media is a necessary part of almost every business, it can be a confusing field and you’ll quickly discover that in order to establish a quality social media presence, it takes time and skill. At WSI we have social media professionals who can assist you in establishing a social media presence, maintaining and growing your social media pages and creating content for a variety of social media platforms. Why hire social media marketers?We’ll evaluate

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